COGNITIX Website Disclaimer and Data Protection Policy


The following terms and conditions shall apply in respect your use of the Cognitix website at www.cognitix.id (Website) and all web pages thereunder, including all content, programmes, images, sounds, graphics, links, video, features, applications, software, scripts and other materials displayed or made available therein and the functionalities provided herein (such items collectively the "Content").

The following terms and conditions also apply in connection to Cognitix's collection, use and disclosure of personal data of individuals who provide personal data to Cognitix or purchase tickets from Cognitix, including through the Website. Please read these terms and conditions to understand how Cognitix collects, uses, discloses, processes and safeguards personal data provided to Cognitix or collected by Cognitix.

By accessing or using this Website or any Content, or providing any personal data to Cognitix (through this Website or otherwise):

  • you warrant and confirm that you are at least 18 years old, or (if you are younger than 18 years old) that you have obtained the consent of your parent or legal guardian to access or use this Website and that your parent or legal guardian has agreed on your behalf to, and has agreed to be responsible for ensuring that you will abide and be bound by, the terms and conditions set out below; and
  • you agree, on your own behalf and on behalf of and as agent for any person for whom you are accessing or using the Website or any Content or otherwise interacting with Cognitix (each such person, a User) to abide and be bound by the terms and conditions set out below.
  • Please do not access or use this Website or any Content, or provide any personal data to Cognitix if you do not agree to this Disclaimer and Data Protection Policy.


Particular parts of the Website and access to certain Content, may be subject to, and regulated by, terms and conditions separately specified by Cognitix. Cognitix may deny a User access to or use of such portion of the Website or Content, if such User fails to agree to or to comply with any such terms and conditions.

Certain activities of Cognitix in connection with personal data of a User may also be subject to, and regulated by terms and conditions separately specified by Cognitix. Where a User refuses to provide their relevant personal data, or fails to consent to Cognitix collecting, using or disclosing such personal data, as reasonably required to allow Cognitix to perform or complete the activity requested or required by the User, Cognitix may not be able to perform or complete such activity.

It is always the responsibility of the User to ensure compliance with any and all such terms and conditions.


The Content and this Website may not be copied other than for personal and non-commercial use with all copyright or other proprietary notices retained. Except as expressly provided above, no part or parts of this Content or the Website may be copied, displayed, downloaded, modified, republished, mirrored, framed, posted, transferred, distributed, separated, altered, broadcasted, reproduced or retransmitted in any form or by any means without the prior written consent of Cognitix.

The Content and this Website are provided on an "as is" and "as available" basis and without warranty or representation of any kind, expressed or implied or statutory, including but not limited to the warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third party rights and freedom from computer viruses or other malicious, destructive, or corrupting code, agent, program or macros.

Cognitix makes no warranties or representations regarding the accuracy, timeliness or completeness of the information and expressly disclaims any liability for errors, delays or omissions in the Content, or for any action taken in reliance on the Content.

Cognitix also does not warrant that a Users use of and/or access to the Website or the Content, will be uninterrupted, timely, secure or free from errors, or that any identified defect will be corrected.

Cognitix may discontinue, suspend, upgrade or modify this Website without prior notice and reserves its right to alter, modify, substitute or delete any Content at any time without giving reason or prior notice and at its sole discretion.

This Website may contain links to other websites. Such links are only provided as a conven≠ience and Cognitix does not guarantee, approve or endorse the content, in≠formation or products available at these sites, nor does a link indicate any asso≠ciation with or endorsement by the linked site to Cognitix.

Cognitix does not endorse websites linking to this Website. Third parties links to this Website do not create any contractual or other kind of relationship between Cognitix and the linking party. Cognitix cannot in any manner be held responsible or liable for the content on websites with links to this Website or for the acts or omissions of the owners of such websites.

Without prejudice to any other Clause of these terms and conditions, Cognitix shall not be liable for any non-performance, error, interruption or delay in the performance of its obligations or in this Websites operation, or for any inaccuracy, unreliability or unsuitability of the Contents if this is due, in whole or in part, directly or indirectly to an event or failure which is beyond Cognitixs reasonable control (which includes without limitation acts of God, natural disasters, acts of any government or authority, power failures, and the acts or a party for whom Cognitix is not responsible for).

Transmission of information via the Internet is not completely secure, and may be intercepted or accessed by unauthorised third parties. While Cognitix will protect a Users data to the extent described in these term and conditions, Cognitix cannot guarantee the security of data transmitted to or through this Website; any transmission is at the Users own risk. It is the Users responsibility to take all necessary security precautions to ensure the integrity the Users computer system, to minimize the risks of third parties gaining unnoticed access to the Users computer system, and to protect the Users computer system from viruses and other malicious code.


In no event shall Cognitix or any of its officers, employees or agents be liable for any injury or any direct, indirect, incidental, special, consequential or punitive damages, economic loss, loss of use, lost profits, lost data or any other loss or damage arising directly or indirectly in connection with:

  • a Users access to, use of or inability to access or use this Website;
  • a Users reliance on any Content;
  • any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; or
  • any use of or access to any other website or webpage linked to the Website.
  • This applies even if Cognitix or its officers, employees or agents may have been advised of, or otherwise might have anticipated, the possibility of the same.

    The User shall have no claims against Cognitix in respect thereof.


Any User or other individual who wishes to stop receiving information from Cognitix regarding Cognitix promotions, events, shows, surveys or offers, should contact our Data Protection Officer. Please see Clause 27 for the relevant contact details.

Particular parts of this Website do not require a User to provide personal data. However, Cognitix may collect, use, disclose and process and/or require a User to submit or provide the following data and each User hereby consents to the collection and processing of the following data where any such data is provided:

  1. personal information (including name, contact details, address, email address, identification details or other information that is not otherwise available publicly);
  2. if you contact us, we may keep a record of that correspondence and details of how we may further respond to you;
  3. Information derived from cookies (small text files placed on a Users computer which uniquely identifies a Users browser), save where a User disables cookies or otherwise manages them, or does not use this Website in a way which requires cookies to be enabled;
  4. details of your usage of this Website (such as traffic data and location data); and
  5. information gathered automatically by our computer systems by use or access to this Website (such as computer IP addresses, browser type, browser language, the pages visited, previous or subsequent sites visited and session length).

In addition, Cognitix may collect personal data of or relating to a User where the User (on the Website or otherwise) performs any of the following:

  1. subscribes to Cognitix newsletters;
  2. participates in online teasers for shows or events;
  3. contacts Cognitix, such as in connection with any show or event;
  4. orders or collects tickets from Cognitix for any show or event;
  5. accesses and uses the Website;
  6. seeks a refund for an Cognitix ticket; or
  7. participates in any other Cognitix promotions, events, surveys or offers,
(collectively Activities).

By performing any of the Activities, each User agrees that Cognitix may collect, use and disclose personal data of the User or personal data provided by a User for any of the following purposes:

  1. ticket processing;
  2. event and show organisation;
  3. promoting and marketing any events or shows of Cognitix or its trusted partners (including any promoter or owner of an existing or prospective venue, show or event) via mail or electronic mail, including sending subscribed for newsletters or other communications in connection with any promotion, event, show, survey or offer;
  4. carrying out any billing, cancellation, postponement, refund of tickets or any event or show;
  5. complying with applicable laws and legal requirements and requests from government authorities or regulators of Cognitix or its trusted partners (including any promoter or owner of an existing or prospective venue, show or event); and
  6. any and all activities that may be relevant, or incidental to the foregoing, including contacting a User or a representative of the User to provide updates on an event, show or venue, appointing service providers, and transferring personal data anywhere in the world.
(collectively Activities).

To the extent that any of the foregoing purposes involves Cognitix disclosing any such personal data to a third party or Cognitix related corporation or service provider (whether in Singapore or elsewhere), including a promoter or owner of a venue, show or event, each User hereby agrees to such disclosure by Cognitix, and that each such party may collect, use and disclose such personal data for such purposes, in Singapore or elsewhere.

In general, Cognitix will only collect, use or disclose personal data of a User relevant to the purpose. For example, Cognitix would usually only collect names and email addresses of Users who subscribe to Cognitix newsletters,


Cognitix will take reasonable security arrangements to ensure that your data is treated securely and in accordance with this Disclaimer and Data Protection Policy, and to protect such data against unauthorised access to or unauthorised alteration, disclosure or destruction.

These terms and conditions do not apply to the practices of third parties that Cognitix does not own, control or employ.


Cognitix may modify this Disclaimer and Data Protection Policy at any time by placing a notice on this Website. Continued use and/or access of this Website or performing any Activity signifies acceptance of any such modification.


A User or any other individual who has any enquiries, comments or suggestions regarding Cognitixs collection, use, processing or disclosure of personal data or this Disclaimer and Data Protection Policy, may contact the Cognitix Data Protection Officer at info@cognitix.id.


A person who is not a party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce or enjoy the benefit of any term in these terms and conditions.


Indonesia law shall govern these terms and conditions and all disputes arising in connection with such sale shall be submitted to the exclusive jurisdiction of the Indonesia courts.